bdjtl Privacy Policy

This Privacy Policy ("Policy") governs the relationship regarding data collection and use between the organization operating the bdjtl platform ("we", "us", "Company") and users of our website bdjtl.lat ("you", "user"). By using bdjtl's services, you are considered to have agreed to the terms of this Policy. Please read it carefully.

1. Types of Information Collected

bdjtl collects various types of information in order to provide you with its services. This information falls into two main categories: information you provide directly, and information collected automatically.

1.1 Information You Provide Directly

When you create an account on bdjtl or use our services, we may collect the following information:

• Full name, date of birth, and gender
• Email address and mobile number
• Password (stored in encrypted form)
• Residential address and postcode
• Identity verification documents (national ID card or passport)
• Financial transaction details — bKash, Nagad, Rocket, or bank transfer account numbers (full numbers are not stored)
• Any messages or complaints you provide when contacting us

1.2 Automatically Collected Information

When you visit the bdjtl website or app, the following information may be collected automatically:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referral URL and click patterns
• Information from cookies and similar tracking technologies
• Gaming activity logs — betting history and transaction records

2. Purpose of Data Collection

bdjtl collects and uses your information only for specific and legitimate purposes. We will never use your information for any purpose not mentioned in this Policy.

The main purposes for which your information is used are:

• Account management: Creating, verifying, and keeping your account secure.
• Service delivery: Running deposit, withdrawal, and gaming services without interruption.
• Identity verification: Completing the KYC (Know Your Customer) process to prevent fraud, money laundering, and participation by minors.
• Financial transaction processing: Processing your deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer support: Resolving your complaints and questions.
• Security assurance: Detecting and preventing unauthorized access and suspicious activity.
• Responsible gaming: Monitoring your gaming behavior and providing support by identifying possible signs of addiction.
• Legal compliance: Storing and reporting information as required by applicable laws and regulations.
• Service improvement: Analyzing user experience to improve the platform.

3. Data Storage & Security

bdjtl is committed to ensuring the highest level of security for your personal information. We use industry-standard technologies and practices to keep your data secure.

3.1 Technical Security Measures

• SSL encryption: All data transmission between you and our servers on our website and app is encrypted using SSL/TLS technology.
• Database encryption: Sensitive information, particularly passwords and financial details, is stored using strong hashing and encryption algorithms.
• Firewall & intrusion detection: Advanced firewalls and IDS systems are active to prevent unauthorized access and cyberattacks.
• Regular security audits: Regular security audits and vulnerability assessments are conducted on our systems.
• Two-factor authentication (2FA): The option to add an extra layer of security to your account is available.

3.2 Organizational Security Measures

• Only authorized personnel have access to the minimum information necessary ("least privilege" principle).
• All staff are trained in data protection and are bound by confidentiality agreements.
• A clear incident response plan is in place to take swift action in the event of a data breach.

4. Data Sharing & Third Parties

bdjtl never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Trusted technology partners who assist in operating our services may have access to limited information. These partners include payment processing services (bKash, Nagad, Rocket, and banking infrastructure), server and cloud service providers, and anti-fraud technology suppliers. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

In the case of a court order, regulatory authority directive, or legal requirement, bdjtl may be obliged to provide relevant information to the concerned authority. In such circumstances, only the information legally required will be supplied.

4.3 Business Restructuring

In the event of a future company merger, acquisition, or restructuring, user information may be transferred as an asset. However, any new owner will be required to comply with this Privacy Policy.

5. Cookies & Tracking Technologies

The bdjtl website uses cookies and similar technologies. Cookies are small data files stored in your browser that help our site remember your preferences and operate effectively.

5.1 Types of Cookies We Use

• Essential cookies: Essential for maintaining the basic functionality of the site — such as keeping your login session active. These cookies cannot be declined.
• Functional cookies: Remember your language preferences and other settings.
• Analytics cookies: Collect anonymous information about site usage that helps us improve our services.
• Security cookies: Used to detect and prevent fraudulent activity.

You can control or disable most cookies by changing your browser settings. However, disabling cookies may cause some bdjtl services to not function properly.

6. Data Retention Period

We retain your information only for as long as necessary. The retention period depends on the type of information and its purpose:

• Account information: For as long as your account is active, and for a specified period after closure as required by law.
• Transaction information: Retained for an extended period in accordance with financial regulation and anti-fraud rules.
• Gaming activity logs: For a specified period for the purpose of troubleshooting and responsible gaming monitoring.
• Communication records: For a limited period for customer service purposes.

Once the retention period ends, data is securely deleted or anonymized.

7. Your Rights

bdjtl believes that users have the right to control their own data. These rights apply subject to applicable laws and regulations:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or outdated information.
• Right to erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to restrict processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to object: You may object to your information being used for a specific purpose.
• Right to data portability: You may request a copy of your information in a structured, commonly used format.

To exercise these rights, email [email protected]. We will respond as quickly as reasonably possible after receiving a verifiable request.

8. Protection of Minors

bdjtl is strictly not intended for anyone under the age of 21. We do not knowingly collect any personal information from minors or permit them to use our services.

An age verification process is completed at the time of registration. If we become aware that a minor's information is in our system, that account will be closed immediately and the relevant information will be deleted.

If you believe that a minor is using bdjtl, please contact [email protected] immediately.

9. International Data Transfers

Although bdjtl primarily operates with a focus on the Bangladesh market, our servers and technology infrastructure may be located in various countries. Your information may be processed or stored outside Bangladesh.

Regardless of where your information is processed, we ensure that the protection standards described in this Privacy Policy will apply. We put in place the necessary contractual safeguards for international data transfers.

10. Marketing Communications

If you consented to marketing communications at the time of account creation, bdjtl may inform you about relevant offers and updates. However, this is always optional.

You may opt out of marketing communications at any time — either via the unsubscribe link in an email, by changing your account settings, or by sending a request to [email protected]. Even after opting out, you will continue to receive important notifications related to your account and transactions, as these are part of the service.

11. Third-Party Links

The bdjtl platform may sometimes contain links to third-party websites. We have no control over, and are not responsible for, the privacy policies and data practices of those external sites. You are advised to read their own privacy policies before visiting any third-party site.

12. Policy Changes & Updates

bdjtl reserves the right to update this Privacy Policy from time to time. Changes will be communicated in the following ways:

• By publishing the updated policy on the website and changing the "Last updated" date.
• By email or on-site notification in the case of significant changes.

If you continue to use bdjtl's services after a change, it will be assumed that you have agreed to the updated policy. You are advised to review the latest version of this policy on each visit.

13. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

Our data protection team will try to respond to your request as quickly as possible after receiving it.